Gah!

[lillibet]

This morning I hauled myself out of bed early, foregoing morning snuggles, in order to make it through late rush hour traffic--cleverly veering out of the stopped lane of traffic waiting to get on Rte 128 South in order to take a scenic route down Bedford Road to Trapelo Road and onto 128 there, where traffic was actually moving, whether that was due to time or distance is unknown, but it was certainly more pleasant than sitting bumper-to-bumper and made me feel clever for knowing a workaround--in order to make it on time to the dermatology check-up that they had scheduled for me on my last visit, only to be told that the appointment was never entered in their computer, despite having been written down on a little card that was handed to me and subsequently entered in my computer.

They were apologetic, although not overly so, and did offer that I could sit and wait for a couple of hours and see if they could squeeze me in, or re-schedule for Friday morning, which I did, my affection for the doctor outweighing my strong desire to say "Nevermind, there are other dermatologists," and storm out.

And yes, I should have called to confirm. Lesson learned.

I think the thing that ticks me off is that if the situation were reversed--if the appointment were in their computer and not mine, they would charge me $125 for a missed appointment, even though they would probably fill in the time with one of the poor souls sitting in their waiting room, hoping to be squeezed in.

Where's my inconvenience fee?

Comments

[wombatbanana.livejournal.com]

Lame :( But at least it didn't involve a car accident, like I started fearing during the first sentence!


At my old PCP, one of the forms they wanted me to sign said something along the lines of "I agree to pay for anything not covered by my insurance." I refused to sign this — it didn't make sense that I'd agree to pay for things without knowing how much they would cost! I don't walk into a store, load things into my cart without ever seeing a price tag, and hand them my credit card without seeing a total. The receptionist actually agreed with me that the form was ridiculous and that I didn't need to sign it.

My dentist was less accommodating when I refused to give my SSN on her intake forms. And laziness and convenience (already being there, already having an appointment) won out over principal there.


In conclusion, I am ever-so-thankful that we have the best health care system in the world, and not any kind of evil socialism!

[bedfull-o-books.livejournal.com]

Where's my inconvenience fee?

You know, I would ask the doctor that on Friday. It would be interesting to see what he says to that. (And dude, $125? Really? That's outrageous.)

[muffyjo]

That's a whole lot of GRRRRrrrr. I'm sorry you had to deal with that. And missing snuggles was adding insult to injury. No fair!